Privacy Policy

Last updated: November 2, 2026

This Privacy Policy explains how Giplast Kenya Limited ("Giplast", "we", "us", or "our") collects, uses, and protects information when you use our website or contact us for recycling services, partnerships, facility visits, or business enquiries.

1. Information we collect

We may collect the following personal information when you submit a form or contact us:

  • Full name
  • Email address
  • Phone number
  • Enquiry type and message content

We may also collect limited technical data such as device/browser type and basic usage analytics to improve site performance and security.

2. How we use your information

We use collected information to:

  • Respond to enquiries and provide customer support
  • Process business requests for recycled materials and partnerships
  • Coordinate collection, logistics, and facility-related communication
  • Improve our website content and user experience
  • Maintain security, prevent abuse, and comply with legal obligations

3. Legal basis and consent

By submitting information through our website forms, you consent to processing your data for the stated purposes. Where required, we also process data to fulfill contractual obligations, protect legitimate business interests, and comply with applicable law.

4. Sharing of information

We do not sell personal data. We may share information only when necessary with:

  • Service providers that help us operate our website or communications
  • Professional advisers, regulators, or authorities where required by law
  • Business partners involved in delivering requested services (where relevant)

5. Data retention

We retain personal information only as long as reasonably necessary for communication, service delivery, legal compliance, record keeping, and dispute resolution.

6. Data security

We apply reasonable administrative and technical safeguards to protect data from unauthorized access, loss, misuse, or disclosure. However, no internet transmission or storage system is completely secure.

7. Your rights

Subject to applicable law, you may request to:

  • Access personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your data where retention is no longer necessary
  • Object to or restrict certain processing activities

To make a request, contact us using the details below.

8. Third-party links

Our website may include links to third-party sites. We are not responsible for their privacy practices, and you should review their own privacy policies.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.

10. Contact us

Giplast Kenya Limited

Email: communications@gplast.org

Phone: +254 700 111 000

Address: Murang'a, Kenya